User Management
- Adding an agent alias
- Changing your password
- Resetting user password
- Deleting a user in Zendesk Support
- Allowing administrators to set passwords
- About user roles in Zendesk Support
- Whitelist and blacklist usage examples
- Using the whitelist and blacklist to control access
- About groups
- Mapping a group to an organization
- About organizations
- Manually adding users to organizations
- Setting up a shared organization for end-users
- How to use your organizations and groups