Aya
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PT Inovasi Data Indonesia Master Services Agreement
Latest Update: 25 FEB 2026 PT Inovasi Data Indonesia, a company duly incorporated and existing under the laws of the Republic of Indonesia, doing business as Unwired Logic (“Company”), has updated ...
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PT Sistem Digital Indonesia Master Services Agreement
Latest Update: 25 FEB 2026 PT Sistem Digital Indonesia, a company duly incorporated and existing under the laws of the Republic of Indonesia, doing business as Unwired Logic (“Company”), has update...
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SMS Terms and Conditions
SMS Terms and ConditionsBy providing your phone number and engaging with Unwired Logic K.K. via SMS, you agree to receive customer support-related text messages from Unwired Logic K.K.Program Descr...
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SMS Support Communication Policy
Unwired Logic K.K. provides customer support communications via SMS (text message) to existing customers and authorized business contacts.How Customers Opt InCustomers may receive SMS messages afte...
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Unwired Logic Information Security Policy
Last updated: 24 JUL 20251. PurposeThis Information Security Policy outlines the core principles and practices that govern how Unwired Logic K.K. and PT Unwired Logic Indonesia (“Unwired Logic”) pr...
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Our web widget is inactive but ticket was created via web widget and it seems like a spam. Is our account got hacked??
Even it says "via Web Widget", there are tickets created via the Requests API which is open for anonymous requests. This appears to be a probing behavior performed by external actors against the AP...
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How to send a ticket comment automatically (both public reply and internal note!)
Using a combination of Webhook and either an automation or a trigger, you can automatically send a comment in a Zendesk ticket. Since there is no native feature for automatically sending a public r...
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How to cancel move out
On Unit page, click Start now. Click Cancel move-out. Confirmation message box appear. Click OK.
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How to reset your password
The Storeganise reset password flow is conducted in the Customer Portal, even for admin users of the Management Portal. If you or a customer forget their password, they can reset it by following th...
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How to add users
In the Management Portal, here are the steps to add users. Navigate to Users tab and click "＋". Fill in the fields. First name, last name, and email address are required. Click Create User when ...