SMS Support Communication Policy Follow

Unwired Logic K.K. provides customer support communications via SMS (text message) to existing customers and authorized business contacts.

How Customers Opt In

Customers may receive SMS messages after they initiate contact with our support team via SMS or after they provide their phone number during a support interaction and request assistance through text messaging. SMS communication is used only in connection with active support inquiries.

Message Purpose

SMS messages are transactional and used solely for customer support purposes. This includes responding to inquiries, troubleshooting issues, requesting additional information, and providing case-related updates. Unwired Logic K.K. does not send marketing or promotional messages via SMS.

Message Frequency

Message frequency varies depending on the nature of the support request and ongoing communication with the customer.

Fees

Message and data rates may apply depending on the recipient’s mobile carrier and service plan.

Opt-Out Instructions

Recipients may opt out of SMS communications at any time by replying STOP to any message. For assistance, recipients may reply HELP.

Privacy

Unwired Logic K.K. does not sell, rent, or share phone numbers or SMS consent information with third parties for marketing purposes. For more information about how we handle personal data, please review our Privacy Policy:
https://www.unwiredlogic.com/privacy-policy