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Ticket fields are not shown correctly. Why? Follow

If you have more than one ticket form (Professional add-on or Enterprise only), select the form in question to open the edit page.

The order in which ticket fields display is controlled on the Ticket Forms page rather than the Ticket Fields page.

If the issue continues after following these steps, the most likely cause is a caching error. Please try refreshing your page or explore your options to clear your cache and cookies.

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