While a ticket is in the Deleted Tickets view (for up to 30 days), you can restore it if you need to. When you restore a deleted ticket, it is removed from the Deleted Tickets view and appears in the view it was in before it was deleted.
How to restore a deleted ticket
- Click the Views icon (
) in the sidebar, then click Deleted tickets in the Views list. - Click the checkbox(es) beside the ticket(s) you want to recover.
The deleted ticket options appear in the upper right.
- Click the deleted ticket options menu, then select Restore ticket.
The recovered ticket is removed from the Deleted Tickets view and appears in the view it was in before it was deleted.
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