The Web Widget can be added to any page of your website or to your Help Center (see Adding the widget to your Help Center).
The Web Widget is fully optimized for the mobile experience and does not affect page load times. The widget is presented in the end user’s language, according to the language setting for end user’s web browser. You can force the widget to always appear in a specific language.
You can add the Web Widget to any page of your website. After you add the code, you manage changes in Zendesk Support and with the Advanced Customization JavaScript APIs, and updates are reflected in the widget wherever it appears.
To add the Web Widget to your website
- Click the Admin icon (
) in the sidebar, then select Channels > Widget. - Click the Setup tab, if it is not already selected.
- Under the code box, click Copy to clipboard.
- If you want to add the widget to your website, go to the web page where you want to add the widget, then paste the code before the closing HTML
</body>tag. Add the code to every web page where you want the widget to appear.
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