Aya
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How to create a reservation order
Navigate to the Units tab on the Site page. Use the filters to narrow down the units to meet customers' preference. On the Unit page, click Schedule move-in. On the Schedule move-in page, enter...
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How to update unit type profile
You can update unit type profile with the following steps: On the Site page, click Unit types on the left menu, then select the unit type you want to update. Click the pencil icon on the Unit Type...
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Can we still cancel a confirmed move-out order in Storeganise?
Any confirmed move-out order that has already been canceled in Storeganise cannot be restored. You need to create a new order/contract in Storeganise.
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How to enable and set the Late Fee settings in Storeganise
A late fee invoice is generated when an invoice gets marked as overdue. The steps for setting up a late fee in Storeganise are outlined below. Go to Sites > Advanced settings and set up the late f...
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How to add Products in bulk
1. Download the attached import template CSV file on the bottom of this article. 2. Update the each column as needed. These are the same items as when entering Products manually. Save the file. 3. ...
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How to update unit type prices in bulk
1. Navigate to each Site > Unit Types. Click the three dots to export the old data. 2. Check all the items and export. Please save the extracted data in the appropriate folder for back-up. 3...
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How to update unit type images in bulk
This article explains how to import images from Unit Types page. We would recommend the file size: 1200×800 pixel 1. Save the image png or jpeg file you want to upload on online. 2. Navigate to e...
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What is Invoice Status?
Status: Description Draft When invoice is generated automatically from Storeganise, its draft status. need to processed manually for the customer to receive the invoice or be charged Sen...
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Unit type price vs Unit default price
There are two places in Storeganise to set monthly rent. One is to be set under unit type, and the other is to be set under unit.Both unit type price and unit defalit price are not linked. 1. Unit ...
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How to refer the E-signed Storage Agreement
Before move-in 1. Navigate to Move-in job page. Click "View contract". After move-in 1. Go to Site page > Advanced settings, and scroll down to see E-sign agreements section. Check the box next ...